Privacy Policy

Effective Date: June 2026

Delta Carpet and Decor Privacy Policy

Delta Carpet and Decor ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, forms, communications, and services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our business.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name

Email address

Phone number

Mailing address

Project details and service requests

Payment information (when applicable)

We may also collect certain non-personal information automatically, including:

IP address

Browser type

Device information

Website usage data

Pages visited and time spent on our website

How We Use Your Information

We use your information to:

Respond to inquiries and service requests

Provide flooring products and installation services

Schedule appointments and consultations

Process transactions

Improve our website and customer experience

Send service updates and important communications

Comply with legal obligations

SMS Communications

By submitting your phone number through our website forms and providing consent, you agree to receive text messages from Delta Carpet and Decor.

These messages may include:

Appointment confirmations

Appointment reminders

Project updates

Customer service communications

Promotional offers and marketing messages

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Email Communications

If you provide your email address, we may send information regarding our products, services, promotions, and updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers who assist us in operating our business, including:

Payment processors

Website hosting providers

CRM and communication platforms

Marketing service providers

These providers are required to protect your information and use it only for authorized business purposes.

We may also disclose information when required by law or to protect our legal rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected, we will take appropriate steps to delete it.

Your Rights

You may request to:

Access your personal information

Correct inaccurate information

Delete your personal information where permitted by law

Withdraw consent to marketing communications

To make a request, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will become effective upon posting to this page.

Contact Information

Delta Carpet and Decor

Phone: (770) 790-4446

Email: [email protected]

If you have questions regarding this Privacy Policy, please contact us.