Effective Date: June 2026
Delta Carpet and Decor Privacy Policy
Delta Carpet and Decor ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, forms, communications, and services.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our business.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Mailing address
Project details and service requests
Payment information (when applicable)
We may also collect certain non-personal information automatically, including:
IP address
Browser type
Device information
Website usage data
Pages visited and time spent on our website
How We Use Your Information
We use your information to:
Respond to inquiries and service requests
Provide flooring products and installation services
Schedule appointments and consultations
Process transactions
Improve our website and customer experience
Send service updates and important communications
Comply with legal obligations
SMS Communications
By submitting your phone number through our website forms and providing consent, you agree to receive text messages from Delta Carpet and Decor.
These messages may include:
Appointment confirmations
Appointment reminders
Project updates
Customer service communications
Promotional offers and marketing messages
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message.
For assistance, reply HELP or contact us directly.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Email Communications
If you provide your email address, we may send information regarding our products, services, promotions, and updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers who assist us in operating our business, including:
Payment processors
Website hosting providers
CRM and communication platforms
Marketing service providers
These providers are required to protect your information and use it only for authorized business purposes.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that information from a child has been collected, we will take appropriate steps to delete it.
Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Delete your personal information where permitted by law
Withdraw consent to marketing communications
To make a request, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will become effective upon posting to this page.
Contact Information
Delta Carpet and Decor
Phone: (770) 790-4446
Email: [email protected]
If you have questions regarding this Privacy Policy, please contact us.
